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I apologize for the long absence. I've had a lot of ideas to blog about, but interestingly, I've daunted by the flood of ideas and how best to present them. Like I always end up solving dilemmas like this (i.e. a lot to do and being at a loss for how to tackle tasks), I take it one step at a time. I've twittered about my woes with Bitdefender Internet Security 2009 and how I started a trial of Norton Internet Security 2009. Well, I'm here to let you know that I'm now a bonafide customer of Symantec once again.
I once used (back in 2005) Symantec Client Security and it bogged down my computer. I have had such a horrible experience with Symantec products, ranging from being a resource hog to being plain impossible to uninstall. Fast forwarding to 2009, I find that the installation experience for Norton Internet Security 2009 is remarkably smooth and very unobtrusive. I mean, I didn't even have to restart the computer!! This was mind-boggling to me after coming off Bitdefender Internet Security 2009's rather clunky installation method. According to a review on CNet, this streamlined installation process is indeed new and borrowed from another of Symantec's flagship products (Norton Ghost). Scanning my laptop (a full scan) does not leave my system hanging although in fairness to Bitdefender Internet Security 2009, a full system scan didn't bog my laptop down.
There are a few things I miss about Bitdefender Internet Security 2009 and I wish these things would be incorporated into Norton Internet Security 2009:
Without further ado, here's the video:In a quick side note, I would love for the maker of the Embed Video with Link plugin for Wordpress to resume development of this plugin, but I totally understand where his stand. I will probably have to pick another plugin to do what this Embed Video with link plugin does for me. I love Blip.tv's easy video hosting service which preserves the quality of my stuff! I've moved away from Youtube since finding about Blip.tv last year.
Now, as much as I miss certain aspects of Bitdefender Internet Security 2009, I have to call them out on their customer support. It's been over 2 weeks since Bitdefender IS 2009 refused to install on my Vista laptop. I had a nice chat with an online representative who had me re-run some test and then, he forwarded me to a page that had me run all sorts of tests on my laptop. I sent the requested information to the developers or support personnel and that's the last I've heard of the issue. I got so disgusted & frustrated that I decided to try out Norton Internet Security 2009 and I fell in love with its ease of use! So, another one's loss is Symantec's gain! Hopefully, someone from Bitdefender will read this post and maybe give the support folks a little push. I did pay for the software so I'm feeling rather cheated that I essentially paid for a piece of crap.
In another random aside, there are a lot of spam blogs that masquerade as sites that may be affiliated with Bitdefender. *shudders* Some quick tips to avoid giving shady people money for doing nothing but putting up spam blogs, do the following:
Adios!
This blog was started as a labor of love and I started it primarily to edutain (an amalgam of education and entertainment) my readers who seek plain Jane answers to common or uncommon problems with technology used in their day-to-day lives. :) Suggestions?
Tashi
March 13th, 2009 at 01:08
I got through your blog about norton and rest of antivirus...its funny or what ever but without paying anything still you can get those antivirus for free visit at [deleted] and get all paid wares for free..don't be cheated its like this only in this world..
PS: Above paragraph was edited by Jane - This comment had a purported warez site linked. I don't care for that kind of illegal activity.
Rala
May 19th, 2009 at 01:08
I have to say that you are right, sometimes the way trough support is not easy, but that is only due to the increasing number of customers that didn’t have the same growth as the technical support team. However, hoping to get you back as a BitDefender fan, I propose you to test the new BitDefender 2010 beta version from beta.bitdefender.com, as it offers new behavioral scanner technology and an improved scanner interface. Also, the new version is backed up by a new and improved knowledgebase - kb.bitdefender.com
Jane Ullah
May 21st, 2009 at 01:08
Thanks for your thoughtful comment, Rala. I'm going to install XP Professional as a virtual machine (using Microsoft Virtual PC) and experiment with the 2010 beta version.
Jane Talks Tech The move to Norton Internet Security 2009 | Wood TV Stand
May 31st, 2009 at 01:08
[...] Jane Talks Tech The move to Norton Internet Security 2009 Posted by root 2 hours 32 minutes ago (http://janetalkstech.com) I love blip tv easy video hosting service which preserves the quality of my stuff ps above paragraph was edited by jane this comment had a purported warez site linked rocking my wacom bamboo tablet april 18 2009 jane talks tech is powered by wordpress mid Discuss | Bury | News | Jane Talks Tech The move to Norton Internet Security 2009 [...]